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Why does the portal say I'm using a demo account?

When deposits, withdrawals and transfers become available

A
Written by Alex Nicholas

Until your live account has been approved and created, the client portal treats your login as demo only. Deposit, Withdraw and Transfer show "Not available in demo mode", and some settings can't be changed yet.

Once our Compliance team approves your documents, we create your MT5 live account and these features become available. If you've been approved and still see the message, contact us or your account manager.

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