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Why am I being asked for more documents?

Extra checks some clients need

A
Written by Alex Nicholas

As a regulated firm, we must understand who our clients are and where their money comes from. For some clients, that means extra items:

  • a second, different proof of identity

  • proof of your source of wealth, such as a salary letter, payslips or bank statements

  • a few questions about how you plan to trade, such as your usual trade size and how often you trade

We can't share how we decide which clients need extra documents. Upload them using the link in our email, and contact us if you're not sure what we can accept.

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