We may decline an order in situations including these:
You don't have enough free margin or cleared funds to cover the order and its charges.
The market for that instrument is closed.
The order size or price can't be accepted, for example because it's too small or too large.
Markets are in abnormal conditions, or the price quote is wrong.
Your internet connection is disrupted.
The order is unclear or missing details.
What to do:
Check your free margin in MT5.
Check that the market is open.
Check the order size and price, then try again.
If the problem continues, contact us.
Risk warning: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. Only trade with money you can afford to lose.